Terms & Conditions

Last updated: 4 September 2026

These terms apply to your use of enzoscucina.com.au, and to bookings, orders and enquiries you make through it. The site is operated by Enzo’s Cucina.

By using this website you agree to these terms. If you do not agree with them, please do not use the site.

1. Our restaurants

Enzo’s Cucina operates eighteen restaurants across Sydney and the Gold Coast. Some are independently owned and operated. Menus, prices, opening hours, services and promotions can differ from one restaurant to another.

Where you make a booking or place an order for a particular restaurant, your arrangement is with that restaurant.

2. Menus, prices and availability

We try to keep this website accurate, but menus and prices change. The menu shown here is a guide. Prices, dishes and availability are confirmed at the restaurant, or on the ordering platform at the time you order, and those prevail over anything shown here.

Dishes may be unavailable, and specials and promotions may end without notice. Photographs are for illustration.

3. Allergens and dietary requirements

Please read this section carefully.

Our kitchens handle gluten, wheat, dairy, eggs, nuts, peanuts, soy, fish, shellfish, sesame and sulphites. We cannot guarantee that any dish is free from a particular allergen, because ingredients share preparation areas and equipment.

Dishes described as gluten free, vegetarian or similar are prepared to reduce the risk, not to eliminate it. Suppliers and recipes also change.

If you have a food allergy or intolerance, please speak to the restaurant directly before you order, in person or by phone, so our team can advise you. Please do not rely only on a note in an online form. If your allergy is severe, we would rather you spoke to us first.

4. Table bookings

Bookings are made through SevenRooms, our reservation provider. When you book, that provider’s terms and privacy policy apply alongside ours.

A booking is confirmed only when you receive a confirmation. A request is not a booking.
Please arrive on time. We can only hold a table for a short time after the booked time, after which it may be released.
Please tell us if your party size changes. We may not be able to seat a larger group than booked.
Large groups may be subject to a set menu, a minimum spend or a deposit. Any such condition is advised to you before your booking is confirmed.
To cancel or change a booking, use the link in your confirmation, or call the restaurant.
Where a deposit applies, whether it is refundable is advised to you at the time of booking.

5. Online ordering

Online ordering is handled on a separate platform operated by Abacus. When you choose to order online you leave this website and continue on that platform.

Your order, the payment and any delivery are governed by that platform’s terms, together with the terms of the restaurant fulfilling the order.
We do not process payments on this website and do not receive your card details.
Order availability, delivery areas, delivery fees and estimated times are set by each restaurant and shown on the ordering platform.
Once a restaurant has begun preparing an order it usually cannot be cancelled. If something is wrong with your order, please contact that restaurant straight away.

A restaurant shown as closed on this website does not always mean it cannot take an order — you may still be able to order ahead for a later time. Whether an order is accepted is determined by the ordering platform.

6. Functions, events and catering

Function, event and catering enquiries made through this website are enquiries only. Nothing is booked until we confirm it with you and you have met any deposit requirement.

Function bookings are subject to a separate arrangement covering the menu, minimum spend, deposit, final numbers, cancellation, and any damage or additional cleaning charges. These are advised to you in writing before your booking is confirmed.

7. Vouchers and promotions

Unless stated otherwise, promotions and vouchers cannot be used with any other offer, have no cash value, and may exclude public holidays and special events. Each promotion carries its own conditions, which are stated with the offer, including where it applies and when it ends.

8. Using this website

You may use this site for your own personal, non-commercial purposes. You agree not to:

interfere with the site, or try to access any part of it you are not authorised to use
use automated means to scrape or copy the site or its content
submit false, misleading or offensive information through any form
submit anything that infringes someone else’s rights

We may suspend or withdraw access to the site, or any part of it, at any time.

9. Job applications

Submitting an application does not create any employment relationship, and does not oblige us to consider or respond to it. Information you give us in an application is handled in line with our Privacy Policy.

10. Intellectual property

The Enzo’s Cucina name, logo, menus, photographs, text and design on this site are owned by us or used under licence. You may not copy, reproduce or use them commercially without our written permission.

11. Reviews and content you submit

If you send us feedback, a review, a photograph or any other content, you give us permission to use it to promote our restaurants, including on social media, without payment. You confirm that the content is yours to give and that it does not breach anyone else’s rights.

12. Other websites

This site links to services we do not control, including our ordering platform, our reservation platform, mapping services and social media. We are not responsible for their content or their terms, and a link does not mean we endorse them.

13. Our liability

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded.

Beyond that, and to the extent the law allows:

this website is provided as is, and we do not warrant that it will always be available, error free, or that the information on it is complete or current;
we are not liable for loss arising from your use of this site, or from your reliance on information on it, including menu, price, allergen or opening hours information;
we are not liable for the acts or omissions of a third-party platform, including any failure of an order or booking made through it.

Where our liability cannot be excluded but can be limited, our liability is limited to re-supplying the relevant service, or paying the cost of having it re-supplied.

14. Privacy

How we handle your personal information is set out in our Privacy Policy, which forms part of these terms.

15. Changes to these terms

We may change these terms from time to time. The version on this page applies to your use of the site, so please check it when you return. The date at the top shows when it last changed.

16. Governing law

These terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state.

17. Contact us

Enzo’s Cucina
Email: info@enzoscucina.com.au
Website: enzoscucina.com.au

Phone numbers and addresses for each of our restaurants are on our Locations page.