Terms & Conditions

About these terms

These Terms & Conditions apply to your use of enzoscucina.com.au and to the services provided by Enzo's Cucina Pty Ltd ("Enzo's Cucina", "we", "us" or "our"), including dine-in, table bookings, functions, online ordering, gift cards and promotions.

By using our website or services, you agree to these terms. If you do not agree, please do not use our website or services.

Table bookings

• Making a booking. Book online through our Locations page or by calling your chosen restaurant. Walk-ins are always welcome, subject to availability. Arriving late. Please let the restaurant know if you are running late. We may release your table to waiting guests if you have not arrived 15 minutes after your booking time. Changes and cancellations. Please tell us as early as possible if your plans or numbers change so we can offer the table to other guests. Groups. For groups of 12 or more, we recommend our set menus so everyone can enjoy their meal together. A deposit of $20 per person is required to confirm your booking. Dining times. During busy periods, a set dining time may apply depending on the size of your booking. We will let you know when you book.

Functions and events

• Set menus. Available for groups of 12 or more, from $45 to $95 per person. Menus can be tailored on request. Deposit. A deposit of $20 per person is required to confirm your function booking. Final numbers. Final guest numbers must be confirmed 48 hours before your function. You will be charged for confirmed numbers, including late cancellations and no-shows. Menu selection. Menu choices must be finalised at least 48 hours before your function. Exclusive use. Exclusive use of a restaurant requires a minimum spend, which varies by venue, day and time. Beverage packages. Packages run for a maximum of two hours of service. Drinks may also be charged on consumption or to a bar tab. Cakeage. You are welcome to bring your own celebration cake for $4 per person, or $6 per person served with a scoop of vanilla gelato.

Any additional terms in your function confirmation form also apply.

Online ordering and pick-up

Online orders are placed with your selected restaurant through our online ordering platform. Prices are shown in Australian dollars, include GST and are confirmed at checkout. Pick-up times are estimates and may vary during busy periods. Please check your order when you collect it and let the restaurant know straight away if anything is wrong.

Gift cards

• We offer two types of gift card, so please check which one you are buying: Enzo's Cucina HQ gift card. Can be redeemed at any of our 18 Enzo's Cucina restaurants in Sydney and the Gold Coast. Venue gift card. Purchased for a selected restaurant and can only be redeemed at that restaurant. Gift cards are valid for at least three years from the date of purchase, in line with Australian Consumer Law. Gift cards cannot be exchanged for cash, reloaded or used to purchase other gift cards. Please treat your gift card like cash. We cannot replace lost or stolen cards. Any unused balance stays on the card until it expires.

Promotions and specials

From time to time we run promotions such as Bottomless Pasta, Cheese Wheel and Live Events. Each promotion is subject to its own conditions, availability and venue participation, and may be changed or withdrawn at any time.

Promotions and special offers are not available on public holidays, including public holidays in the state where the restaurant is located.

• Bottomless Pasta. $35 per person, Mondays only, excluding public holidays. Dine-in only, one sitting of up to two hours per booking. Everyone at the table eating pasta must be on the deal. Not available with any other offer.

Allergies and dietary requirements

Please tell our team about any allergies or dietary requirements before you order. Our kitchens handle milk, eggs, wheat, soy, nuts, shellfish and other allergens, so while we take care, we cannot guarantee that any dish is completely free from allergens or traces of them.

Responsible service of alcohol

We serve alcohol in accordance with the liquor laws of New South Wales and Queensland. We may ask for photo ID to confirm you are 18 or older, and our team may refuse service to anyone who is, or appears to be, intoxicated.

Prices and menus

Prices are in Australian dollars and include GST. Prices, menu items and specials may vary between venues and may change without notice. Dishes are subject to seasonal availability, and images are for illustration only. Any surcharges will be clearly shown before you pay.

Using our website

All content on this website, including our logo, photography, menus and text, belongs to Enzo's Cucina or its licensors and may not be copied or used without our written permission. You must not use our website for any unlawful purpose or in a way that could damage it or interfere with other users.

Third-party services

Our booking, online ordering, gift card and payment services are provided by trusted third parties. Their own terms and privacy policies may also apply when you use them. We are not responsible for the content of external websites linked from our site.

Australian Consumer Law and liability

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies those rights.

To the extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of our website or services.

Your privacy

We handle your personal information in accordance with our Privacy Policy, which explains what we collect, how we use it and how you can contact us.

Changes and governing law

We may update these terms from time to time. The latest version will always be available on this page. These terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of its courts.